Terms of Service

1. Agreement to these terms

These Terms of Service (“Terms”) are a legal agreement between you and Attribio Tech(“Attribio,” “we,” “us”) governing your access to and use of attribio.com and the Attribio application (the “Service”). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of a company, you represent that you are authorized to bind that company to these Terms.

2. The Service

Attribio helps you connect revenue and marketing spend to an executive dashboard and an AI advisor. It is decision-support software, not licensed financial advice. We may add, change, or discontinue features from time to time to improve the Service.

3. Accounts and eligibility

You must be at least 18 years old and use the Service for business purposes. You are responsible for the accuracy of your registration information, for keeping your credentials secure, and for all activity that occurs under your account. Notify us promptly at hello@attribio.com if you suspect unauthorized use.

4. Acceptable use

You agree not to:

• Use the Service in violation of any law or the rights of others;
• Upload data you do not have the right to use, or that contains malware;
• Attempt to access other organizations’ data, or probe, scan, or breach security or authentication measures;
• Reverse engineer, resell, or build a competing product from the Service; or
• Interfere with or place an unreasonable load on the Service’s infrastructure.

5. Your data

You retain all rights to the data you upload (“Customer Data”). You grant us a limited license to host, process, and display your Customer Data solely to provide and improve the Service for you, as described in our Privacy Policy. You are responsible for having the rights and permissions needed to upload your Customer Data and for its accuracy.

6. AI output and no financial advice

The advisor generates written explanations from figures computed by our metrics engine. Those figures depend entirely on the data you provide; if your inputs are incomplete or inaccurate, the outputs will be too.

AI-generated recommendations and forecasts are informational and may contain errors. They are not financial, investment, accounting, tax, or legal advice. You are responsible for independently reviewing and verifying any output before acting on it, and you should consult a qualified professional for advice specific to your situation.

7. Fees

Some plans may require payment. If you subscribe to a paid plan, you agree to the fees, billing period, and payment terms presented at the time of purchase. Unless stated otherwise, fees are non-refundable and exclude applicable taxes. We will give you notice before any change to recurring fees takes effect.

8. Intellectual property

The Service, including its software, design, and content (excluding your Customer Data), is owned by Attribio and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. All rights not expressly granted are reserved.

9. Third-party services

The Service relies on third-party providers (such as our hosting, database, and AI providers) and may link to third-party services. We are not responsible for third-party services, and your use of them may be governed by their own terms.

10. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any result or recommendation will be accurate or achieve a particular outcome.

11. Limitation of liability

To the maximum extent permitted by law, Attribio and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the event giving rise to the claim (or, if you have paid nothing, USD 100).

12. Indemnification

You agree to indemnify and hold Attribio harmless from any claims, losses, and expenses (including reasonable legal fees) arising out of your Customer Data, your use of the Service, or your violation of these Terms or applicable law.

13. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you violate these Terms or if necessary to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive (such as data ownership, disclaimers, and limitation of liability) will continue to apply.

14. Governing law

These Terms are governed by the laws of the State of [State/Jurisdiction], United States, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts located there for any dispute that is not subject to arbitration or small-claims resolution.

15. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Service after an update means you accept the revised Terms.

16. Contact us

Questions about these Terms? Email us at hello@attribio.com, or write to Attribio Tech, [mailing address], United States.